Full Terms and Conditions
Qualifying
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Offer available to new customers registering on or after 14:00 EET on 13th August 2024.
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Once claimed, the Sign Up Bonus will be added to your Bet Credits balance.
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Make a qualifying deposit of €5 or more to qualify for your Open Account Offer and receive a 100% matched amount in Bet Credits up to €200. Your qualifying deposit is your largest deposit (capped at €200) made in the 7 days prior to you claiming the offer.
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If your qualifying deposit is €50 or more, you will also qualify for 50 Free Spins.
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You must claim your offers within 30 days of registering your account.
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The maximum amount of Bet Credits that can be claimed through your Open Account Offer is €200. For example, a qualifying deposit of €250 will qualify for €200 of Bet Credits.
Releasing your Bet Credits
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Your Bet Credits will be held in your account balance and are non-withdrawable. To release your Bet Credits you must place qualifying bets with a total stake value equal to or greater than the value of your qualifying deposit (capped at €200) and they must settle within 30 days of claiming the offer.
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Your Bet Credits will normally be available to use within one hour of the qualifying settled bet requirement being met.
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You may have more than one Bet Credits offer available on your account at any one time. However, qualifying settled bets, if required, will only count towards releasing one of the offers. You may choose which offer is active within the My Offers section of the Account Menu.
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Any single bets placed at odds of less than 1.50 (1/2) will not count towards the release of your Bet Credits. In multiple bets at least one selection must have odds of 1.50 (1/2) or greater to count.
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bet365 does not allow the ‘backing of both sides’ of a market or betting on multiple selections within a market/fixture combination to unfairly manipulate the release of Bet Credits. Where there is more than one stake placed on a market/fixture combination, only the largest cumulative stake on an individual selection (either pre-match or In-Play) will count towards the settled bets requirement (if you have placed the same highest cumulative stake on more than one selection then only one will count towards the settled bets requirement). Any bets settled on other selections in the same market/fixture combination will not count towards the release of your Bet Credits. For example, if you have a €5 bet on Man Utd to beat Chelsea and a €8 bet on Chelsea to beat Man Utd on the Full Time Result market, only the stake on Chelsea will count towards the release of your Bet Credits (if both bets were for €5 then €5 would count towards the release of your Bet Credits). If you were to place a further €4 bet on Man Utd to beat Chelsea, this cumulative €9 stake will count towards the release of your Bet Credits and not the €8 stake on Chelsea. In addition, if you were to place bets on the Win and Each Way market on three horses in the same race, two for a €5 stake and another for a €8 stake, only the €8 stake would count towards the release of your Bet Credits. This restriction also applies to market/fixture combinations where the same market is available on multiple separate occasions within the same fixture (either pre-match or In-Play), for example Tennis Current Set Winner or Next Game. If you have a €5 bet on Jelena Ostapenko to win the the 3rd game (Next Game) against Ons Jabeur, and have a further €2 bet on Jelena Ostapenko to win the 4th game (Next Game), both bets will count towards the release of your Bet Credits. However, if you were to place a €9 bet on Ons Jabeur to win the 5th game (Next Game) only that bet will count towards the settled bets requirement, as it is the highest stake on a selection in that market/fixture combination, and not the €7 staked on Jelena Ostapenko. This term is applied in conjunction with the other restrictions.
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Fully Cashed Out, Instant Games, Gaming (including Free Spins), Free Bets, void bets and In-Play bets which are settled as a push do not count towards the release of your Bet Credits. Where a stake has been partially Cashed Out, only the remaining active stake will count towards the release of your Bet Credits. Where a bet has been edited using our Edit Bet feature, the original stake will not count towards the release of your Bet Credits and only the new stake on the new bet will count.
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If you do not have qualifying settled bets to the value of your qualifying deposit (capped at €200) within 30 days of claiming the offer, your Bet Credits will be forfeit and removed and the offer will be closed.
Using Bet Credits
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Your Bet Credits are non-withdrawable. Any returns from Bet Credits stakes will be added to your Withdrawable Balance but Bet Credits stakes are not included in any returns. For example, a €10 bet placed at odds of 3.00 (2/1) would give a return of €30 (€20 winnings plus €10 stake), whereas a €10 Bet Credits stake placed at odds of 3.00 (2/1) would give a net return of €20, as the €10 Bet Credits stake is not returned.
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Stakes can be funded in part by your Bet Credits and part with your Withdrawable Balance; however the Bet Credits element of the stake will not be included in any returns. For example, a €10 bet placed at odds of 3.00 (2/1) which was funded by €5 Bet Credits and €5 cash would give a net return of €25 (€20 winnings plus €5 cash stake) as the €5 Bet Credits stake would not be returned. If a bet is void and has had an opportunity to win (for example, in the event of a push), Bet Credits stakes will not be returned. If a bet is void and has not had an opportunity to win (for example, when a Goalscorer bet is placed on a player who does not then take part in the match), Bet Credits stakes will be returned.
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For the purpose of Cash Out, the value displayed will already have the Bet Credits stake removed and will be the actual return received if Cashed Out.
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Your Bet Credits cannot be:
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used as stakes on Tote (including other pool betting) markets;
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used as stakes on Bankers.
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Your Bet Credits will expire 7 days after they are added to your Bet Credits balance. If additional Bet Credits are added to your Bet Credits balance within this 7 day period, the total Bet Credits balance will expire 7 days after the last addition.
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Bets placed using Bet Credits will not qualify for the following boosts:
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Acca Boost
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Using Free Spins
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Free Spins must be accepted within 30 days of claiming the offer. To accept your Free Spins, go to Casino in the Sports app and click Accept on the pop-up. Alternatively, you can go to the Games site on desktop or mobile browser, or the Games app, and claim via the pop-up or in the My Offers section. Once accepted you will have 7 days to use the Free Spins.
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Eligible games for the Free Spins are Big Bonus and Stacked Fire 7's.
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Any unused Free Spins will be removed along with any winnings accrued within 7 days of acceptance.
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Free Spins can only be played on eligible games via Casino in the Sports app, or via the Games app/site. Free Spins are not available on the Casino product. There is no wagering requirement attached to the Free Spins themselves. Once they have been played, any winnings accrued from the Free Spins can be withdrawn at your discretion.
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The stake associated with each Free Spin is €0.20.
General
- These terms and conditions are to be read in conjunction with our General Terms and Conditions.
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This offer closes to new customers at 13:59 EET on 14th January 2025 and can only be claimed by customers who register prior to this time (must be claimed within 30 days of registration).
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This offer is only available to customers residing in Greece.
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Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to enhanced payments, Free Bets, Bet Credits or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the enhanced payment, Free Bet, refund payment or Bet Credit element of such offers and/or void any bet funded by the Free Bet or Bet Credits. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the Bet Credits, Free Bet, refund or enhanced payment towards the administrative costs incurred in identifying and taking action against the activity.
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bet365 may reclaim any bonus amount, Free Bets, Bet Credits, refund amount or enhanced payments that have been awarded in error.
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All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any bet funded by the bonus or offer and remove any winnings from such bet.
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Not all games are guaranteed to be available during the promotional period and selected eligible games might only be visible to customers who are logged in and whose accounts are verified.
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bet365 may, at any time, make minor amendments to this promotion to correct typographical errors or to improve on clarity or customer experience and may cancel this promotion for legal or regulatory reasons.
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Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.